"This is the best book I’ve ever read on how to be a great manager. It should be required reading for all new managers, and would even make an outstanding refresher course for seasoned professionals. It’s full of practical insights, helpful examples, and all the right values. I plan on recommending it widely."

Tom Morris
Morris Institute for Human Values
Author of True Success, and If Aristotle Ran General Motors

"The authors have made an anatomical evaluation of the practical do’s and don’ts to becoming an outstanding manager. They create a powerful, easy to read and comprehensible text that will benefit managers at all levels. For organizations seeking to create competitive advantage through people development, the tenets and practical suggestions put forth become a living process and mandatory reading."

Dorset Sutton
Vice President/Managing Director
Colgate-Palmolive
South East Asia Region

"This is a great book for new managers! It provides effective tips, especially in delivering constructive criticism, conducting interviews and running meetings. I would recommend it as mandatory reading."

Joan Gundlach
Vice President, Affiliate Sales
Central Region
A&E Television Networks